November 2022 my wife and I contacted Go Volunteer Africa to volunteer for two weeks in Kenya at the LUMO Conservancy park in March/April 2023.The organization (Go Volunteer Africa) looked good online and the contact generally went smoothly.We were in contact with Paul and he arranged our transfer from the airport, our stay in Nairobi to bridge our onward journey to Mwatate and our stay at the LUMO park where we would be doing our volunteer work.We transferred a total amount of 1680 euros to Go Volunteer Africa, which they would transfer to LUMO.Overall, the trip went smoothly and we ended up in the right location.Almost a week after our stay at the LUMO park, we were called to the director’s office with the news that Paul/Go Volunteer Africa still had not transferred the amount of 1680,- and that he no longer responded to e-mails or answered to the phone number that is included on Google.The director of the LUMO park and us sent Paul many emails asking if he wanted to book the money onto their account as soon as possible. In the evening we got an angry response from Paul that he was not a scam and that it just took a few days longer. (He said he transferred it 4 days before.)We waited for a few more days until a week had passed after he "transferred the money’’, but still pushed him a little into the right direction by still sending him e-mails.We have tried to contact the organization (Go Volunteer Africa) on all fronts (think: Whatsapp, Instagram, Facebook, E-mail, calling), but after Paul's last angry email, we received no response.In the end, both the park and my husband and I were scammed enormously, and we never saw anything of the 1680 euros ever again.We, of course, had to transfer the money to the park where we were, or our stay would have to be terminated early.Because we were both victims of Go Volunteer Africa, we handled it well together, but my wife and I (+ LUMO) were scammed enormously.To this day we have not heard anything from Paul/Go Volunteer Africa.This is therefore a warning to all people who think the organization is acting in the right way, because they are NOT!Please be careful not to collaborate/book a trip through Go Volunteer Africa.They are not legit.
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Go Volunteer Africa is an award-winning volunteer travel operator. Go Volunteer Africa provides sustainable and ethical volunteer projects, and exciting adventure holidays in Africa. Go Volunteer Africa is number one provider of affordable and meaningful volunteer travel programs in Africa.
Go Volunteer Africa has been leading volunteering opportunities since 2009. We have volunteering projects in across Africa. From building, to teaching, to childcare, all combined with memorable safaris and tours! You can join a group or take a group of your own, we also have solo programs.
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