I recently spoke with a passport representative regarding my application, and he was extremely helpful. He handled everything very well, corrected my errors efficiently, and made sure I understood the next steps. His professionalism and patience truly made the process smoother for me.
The only downside was the long wait time to reach someone by phone. I had to call multiple times before getting through, which was frustrating. However, once connected, the service I received was excellent. Overall, it was a great experience thanks to the representative’s support.
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