At the beginning they seem friendly and helpful: to open the leasing they are quick and follow you step by step. But if you later encounter problems or need clarifications regarding insurance or administrative matters… good luck. The answer will probably arrive after Elon Musk lands on Mars.Main issues encountered: • Non-existent after-sales service: embarrassingly slow, with late or incomplete replies. • Poor communication: lack of direct competence in the official national languages. • Total lack of transparency: they don’t allow you to speak directly with the bank providing the leasing. • Minimal structure: it seems there are only two people in all of Switzerland managing important cases. • Always present when it comes to collecting money, but absent when you ask for a statement or clarification.In conclusion: they look good at first, but you only discover the real truth later. Personally, I will never have anything to do with Gowago again.
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