I really wanted to like this app - but it caused me severe depression after doing well for years and there is a serious lack of response from the company. From a software perspective, this app is disorganized, confusing and lacking in decision trees. Why do you have three different sign-in methods depending on dates? If the templated script they walk you through during the sessions doesn't work or make sense to you - it's not going to change. Every session is the same.I wrote them a very long detailed email on December 2nd after letting them know it had caused me serious problems several weeks before through the feedback in the app. It's the 28th of Dec, I haven't heard back. They charged me for another month in between. I was very open and honest about how this app caused me mental anguish and then I got.....nothing back.... at all. From a mental health company....The app did help me with very specific 1 time traumas I have experienced - I do NOT recommend trying to lump long term trauma/abuse together and using this method - which is what I did. It's taken me over 6 weeks to break out of the depression cycle that started during that 1 session - and I've been doing great for years! I thought maybe I did something wrong and tried again for the same trauma and it really did make it worse. It felt like it broke my brain and the total lack of response for close to a month is both unprofessional and seriously dangerous for people with severe depression. They need better response time if they are providing mental health services...because the message through the lack of response is loud and clear.........
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Waji is a new cutting-edge digital treatment tool. Our self-guided rapid eye-movement approach to treating PTSD, trauma and phobias offers a fresh, non-invasive way to heal from the comfort of your own home. With Waji, you can reduce or eliminate symptoms related to trauma without requiring any therapist or waiting time.
