We booked a shuttle from Punta Cana airport for April 4th, 2026 to our resort and our driver could not be found. I tried to contact them with all the numbers listed on the reservation but they were all USA numbers. No Dominican Republic numbers. We were forced to pay another driver to take us to our resort.
The ride back to the airport at the end of our trip went great though. My advice is to not pre-pay for a shuttle from the airport. . . it's too chaotic to find your driver and there are so many to choose from. When I called the GoWithUs.com for a refund they said they tried calling me but couldn't get through and wouldn't give me a refund.
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