Stay very far away. Unfortunately I have watched GP at Hand get worse and worse from great to absolute shit over the years. From terrible receptionists, to terrible online admin. They even have horrible “doctors” (although it seems she is not a doctor” who lack empathy, knowledge and manners such as Tina Osikoya (while being very unwell due to symptoms related to my PREGNANCY, she gaslit me, invalidated my concerns and essentially bombarded me with work related questions almost as if to try to negate me from taking time off sick despite being very unwell and immobile (which also was none of her business nor is something that even work occupational health would not do) alongside her clear lack of compassion to the point i felt silenced, upset and literally attacked, this led me to cry during the phone appointment. I complained to GP at Hand admin about her mannerism and NOTHING was done, said or even acknowledged.To make GP at Hands service even worse, they have now made it difficult for patients to even book an appointment with someone, bow you need to complete a form and then have admin send you a link (a link btw which does not have many available slots, sometimes NONE and even expires quickly to which admin ask you to do ANOTHER form). It is clear that GP at Hand are beginning to fail patients more than local GPs and rotting away. Sad tbh considering 6-7 years ago, they were SO good.
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GP at Hand is an NHS GP practice that works around you. We provide an efficient, trustworthy and caring NHS primary medical service, with the added benefit of a range of digital services.
Virtual GP appointment - See a doctor quicker. Video appointments are available 24/7 on mobile or tablet and often within two hours of booking.
Your choice of clinics - If you need to see a doctor in person, we have five clinics in London and you can visit the one most convenient for you.
Prescriptions sorted - Our NHS healthcare professionals prescribe medicines which you can collect from a local pharmacy of your choice, usually within the hour.
Digital Healthcheck - Healthcheck is a free information and educational tool to help you understand health risk factors, health profile, and lifestyle changes designed to help achieve a healthy lifestyle.
Instant symptom checker - Check your symptoms and get health information anytime using the symptom checker.
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