Terrible communication- I am still chasing updates on my goods that arrived in NZ (from Australia) on the 29th April. No one has replied to any email I have sent politely requesting an update. I have called, left my number- not one call back. I booked through Crown in Australia, and unfortunately have had to deal with Grace ever since and it has been disappointing to say the least. I don't think I am asking too much to have a status update and an estimated ETA for delivery.
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