I just moved to Australia from Denmark and wanted to open up a bank account. I entered Australia on a partner visa. I went to Great Southern Bank and received "help" from Charley Dixon. She didn't know how to open a bank account, so she sought help. I filled out a bunch of forms and she took my ID and said I could expect a few days until everything was setup. More than a week later after not having heard a thing from them, I call Great Southern Bank and ask them for an update where I am told that they don't open bank accounts for people on my visa. I was also told by the lady on the phone that she could see my application had been denied. The fact that I haven't been told upfront when I first entered the bank that they couldn't help me and then I have to wait for so long without hearing from them, even when they are sitting with the result of my application. The service level I received is a joke and extremely unprofessional. Maybe we just have high standards where I'm from, but come on!
Claim your business profile now and gain access to all features and respond to customer reviews.
Great Southern’s mission is to build winning relationships with its customers, associates, shareholders and communities. On any given day, we are hard at work helping young families realize the dream of home ownership, helping a business owner expand h...