I have been using Greenback for years. However, I have noticed that their customer service and quality has recently declined significantly. They do not answer general questions about your taxes without first charging a consultation fee. They also made a pretty large error on a return from a few years ago and are refusing to acknowledge or provide any advice after I received a bill from the IRS. AVOID.
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Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be daunting and Greenback was founded on the belief that it doesn’t have to be this way. Greenback is proud of helping people navigate a ridiculously complex system in a way that makes sense for their individual situation. While it may sound impossible, Greenback makes the process of filing US expat taxes a hassle-free one — a necessary step as part of an expat’s amazing adventure abroad.See more
