We've used this business for quite a long time and they used to be good, but things have obviously changed. They didn't pick up my last collection because it was 'too heavy' even then it wasn't right to the top and it was no heavier than it's ever been. Had to contact them through their web site. Never heard anything back so rang a couple of days later ( had to google their phone number as they don't have it on the website. They obviously hadn't looked at my message and had to find it and then read it. They agreed to send they guy to collect it after the weekend on the Monday. Of course he never came. Very poor customer service. I think the collection guy just does as he wants and they have lost control of him. I do not recommend.
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