They were charging me multiple times per month for over a year AFTER I was notified my account was frozen and would be deactivated if I didn't resolve it within 30 days. I intentionally didn't unfreeze it because I didn't care to continue the service. Then I was told the most refund they could give me was 3 months worth --- even though they shouldn't have been charging me in the first place. It's been 35 min and I'm still sitting on hold. The worst customer service experience ever. I would not recommend them to a single freaking person!! So frustrating.**UPDATE*** They issued a refund for the 14 months they "mistakenly" charged me. Guess it was worth the 45 minutes on the phone.
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