We set up an account for our daughter, and they had no trouble taking the initial money, but by the time we got the card a hold was placed on our account claiming it was a business account when it was our personal checking account. They refused to talk to me even though my wife set me up as an authorized user. They asked my wife for a bank statement, which we sent, but they then claimed it still didn't have the necessary info and insisted we needed to send a non-existent different statement. My wife was hung up on twice after receiving warnings for being upset. We ended up cancelling the account altogether, but they get to keep our first subscription payment, which seems to be what they really wanted.
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