2 and getting worse as it goes. GL was amazing at first. I was able to trust that money transferred in would be be available for my children, I could watch where money was spent for safety, and my kids loved the learning features. Recently they decided to change things to be more "dynamic" as they put it. Turns out that means that they can cha ge their policies without telling you and hold your money for DAYS when you intiate a transfer. Now my money is not in my bank, or my kid's GL and he is on a trip with a group. I have sent countless emails only to be met with AI base communication, and apathy. Still didn't get my money.
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