THE WORSE CUSTOMER SERVICE EVER! All I wanted to do was update my phone number and bank on my account cause clearly, they don't let you do it yourself on the app which is stupid. When I call the number and request " change of phone number " the machine just says some weird message like " something underscore diana " or something like that. Then when that did not help, I requested to receive a text the agent texts me and tells me to call that they can't assist me... what kind of BS is this? When I tried to change my bank card on the app it's requesting for me to verify by sending money to the account and when I did it declined my card and blocked it from being attached to my GL account but yet money was taken out my bank card from greenlight so how was my card not verified? They stole money from me and still won't let me update my information. I am LIVID and will be seeking legal action.
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