gridinsoft.com

3.8
3.8 Based on 140 reviews

Founded in 2003, GridinSoft LLC is a Kyiv, Ukraine-based cybersecurity company committed to safeguarding users from the ever-growing threats in the digital landscape. With over two decades of experience, we have earned a reputation as a trusted provider ...

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Parafoudre
I have tried to try the free trial

I have tried to try the free trial, but it has basically done nothing because I didn't pay. Why have a free trial if you have to pay to use the software?When I wanted to uninstall the programme, I got an error about a missing file, so I tried contacting their support department. I could open a ticket and they would respond to me. At this time it's been 4 months ago since I opened the ticket and I have received no response at all, despite replying to my own support ticket multiple times. The only response I got was a message saying they closed the ticket because the review time has expired. Luckily I was able to reopen the ticket by once again commenting on it. Here's to hoping I get a response so I can finally uninstall their "free" trial programme. Conclusion: Don't trust them and if you do, don't expect support to reply to you at all...

1
Date of experience: Nov 17, 2021

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Business Details

  • Founded in 2003, GridinSoft LLC is a Kyiv, Ukraine-based cybersecurity company committed to safeguarding users from the ever-growing threats in the digital landscape.

    With over two decades of experience, we have earned a reputation as a trusted provider of innovative security solutions, protecting millions of users worldwide.

  • email legal@gridinsoft.com
  • call +380444058232
  • language https://gridinsoft.com

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