griffinmill.co.uk

3.4
3.4 Based on 101 reviews

Welcome to Griffin Mill, your premier dealer for new and used vehicles in South Wales. We are an official dealership for Peugeot, Kia, Fiat, Abarth, Nissan, Renault and Dacia, and approved aftersales centre for Skoda, Alfa Romeo and Jeep. We offer vehic...

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Kia Griffin Mill

Avoid if your car is out of Warranty.I contacted Griffin mill in regards to an issue with my Gearbox as when I put it into 6th gear there was a crunch. I knew from having owned Kia Sportages previously that they do have issues with the synchronizer rings and it is a very common problem so I contacted my local dealer to make a appointment and arrange for them to have a look at it . I dropped the car off to them and they said they would contact me later in the day .. when i received a callback they agreed that 6th gear was as i stated crunching but could not give me a price they just told me that the gearbox would have to be stripped at a cost of £167.00 an hour and it will take 8 hours £1336 then after that they would investigate to see what the issue was and whatever needed would be extra on top potentially up to £4500 maybe more. I was willing to go with this stupidly but they could not offer me a courtesy car or give me a timelimit of how long it would take .. the last time on my previous Sportage it was 6 weeks ! I declined and said I would pick the car back up ...they then charged me £162 for them diagnosing that when you went into 6th gear it did indeed definitely crunch ...Cheers I knew that already!!... I will say that the Ladies on reception were nice but as for the company itself ...Please Avoid .

1
Date of experience: Jan 23, 2026

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Business Details

  • Welcome to Griffin Mill, your premier dealer for new and used vehicles in South Wales.
    We are an official dealership for Peugeot, Kia, Fiat, Abarth, Nissan, Renault and Dacia, and approved aftersales centre for Skoda, Alfa Romeo and Jeep.

    We offer vehicle finance across our entire new and used car range, as well as service after-care, service plans and parts.
    See more

  • email info@griffinmill.co.uk
  • call 01443842216
  • language https://griffinmill.co.uk

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