Took my car for new parking sensor some months ago paid over £700 brought car back and sensors still not working paid a further £400. Still not fixed. When was contacted by Griffin Mill about a Service I told the I'd had enough and wouldn't waste any more money. Andy Roberts from sales contacted me and was very apologetic saying he didn't want to have a bad reputation. So he offered me a courtesy car and to look into why the sensors were not fixed. I did say I wouldn't pay anymore but he assured me to wait and see. Courtesy car was delivered on Monday 1st July after trying to get an update was eventually told there were many things wrong and would cost a further £1460 but he would charge me £560 as a goodwill gesture. I was reluctant but my husband wanted to go ahead. We have paid through the bumper system. We were told the car would be ready by Friday 5July. Since then I have emailed and phoned over 10 times with the promise someone will get back. This has happened on many many occasions. It is now Tuesday 9th July. Still no update or contact from Griffin Mill I am so frustrated with their customer Service. I will never ever use them again. Just be cautious as their Customer Service is appalling. I'm sitting here wondering if my car will ever be repaired.
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Welcome to Griffin Mill, your premier dealer for new and used vehicles in South Wales.
We are an official dealership for Peugeot, Kia, Fiat, Abarth, Nissan, Renault and Dacia, and approved aftersales centre for Skoda, Alfa Romeo and Jeep.
We offer vehicle finance across our entire new and used car range, as well as service after-care, service plans and parts.
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