I only wish I'd have read these reviews before purchasing a car from Griffin Mill (the Renault garage). There have been a number of faults with car since I purchased it from them a year ago. They clearly do not service or inspect vehicles properly as in just under a year I have had to have a new battery fitted, a new tyre (which was faulty during the test drive which I had to eventually pay for) and a fault with the evap pump (which credit to them they've extended the warranty for as a "gesture of goodwill")On top of this, I found the customer service to be disappointing. Trying to get hold of anyone over the phone is impossible. Not everyone though...Caitlin on the service desk is lovely and had the patience to listen to me. I have since issued a formal complaint which doesn't feel like it's been read properly as 90% of it has failed to have been acknowledged in subsequent emails. I certainly won't be returning and would advise others to look elsewhere too.
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Welcome to Griffin Mill, your premier dealer for new and used vehicles in South Wales.
We are an official dealership for Peugeot, Kia, Fiat, Abarth, Nissan, Renault and Dacia, and approved aftersales centre for Skoda, Alfa Romeo and Jeep.
We offer vehicle finance across our entire new and used car range, as well as service after-care, service plans and parts.
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