Difficult to contact. Sometimes call after call and no answer.A friend's Fiat wouldn't start due to an immobiliser fault. He phoned Griffin Mill and they said there was nothing that they could do! I called on his behalf about the key code and emergency starting, but they said it needed to be towed in. Contacted another dealer in Cardiff who gave him the key code and he was able to start it. The Cardiff dealer examined it and it was just a faulty key!I was offered some respraying on my Fiat at a good price, but they had missed a chip on the bonnet. I asked for a new quote. A letter arrived saying "see enclosed quote", but there was no quote in the envelope!Some work was required on my Fiat that were issues following service and MOT. I phoned them and they said they'd get back to me with costs. Three weeks later and I've not heard from them. I'm having the work done by someone else who obtained the part prices in about 10 minutes and then quoted me.At every service, they list "rust on brake discs" as a concern. I've had the discs checked independently and there's nothing wrong with them. Other people may be panicked into having discs changed.This garage used to be so good. One of the best I've dealt with. Since they were taken over and many of the experienced staff have gone, they've deteriorated to the point where I've had enough, sold my Fiat and bought a Honda.
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Welcome to Griffin Mill, your premier dealer for new and used vehicles in South Wales.
We are an official dealership for Peugeot, Kia, Fiat, Abarth, Nissan, Renault and Dacia, and approved aftersales centre for Skoda, Alfa Romeo and Jeep.
We offer vehicle finance across our entire new and used car range, as well as service after-care, service plans and parts.
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