Utterly abysmal service from Griffin Mill, who had my Kia Xceed on Sept 7th 2022 as the keyless entry on the drivers door was not operating. What followed over the next few weeks was a string of pathetic excuses as to why they could not fix the issue. Eventually I'd had enough of their tales of pure fiction and had a go at fixing the problem myself. Part ordered from Wessex Kia, delivered the next day and fitted by myself in under an hour. Something that should have been fixed under warranty by Griffin Mill Kia. Car is now sold, what is the point of buying a car with a 7 year manufactures warranty if the dealership will not honour that warranty.
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Welcome to Griffin Mill, your premier dealer for new and used vehicles in South Wales.
We are an official dealership for Peugeot, Kia, Fiat, Abarth, Nissan, Renault and Dacia, and approved aftersales centre for Skoda, Alfa Romeo and Jeep.
We offer vehicle finance across our entire new and used car range, as well as service after-care, service plans and parts.
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