I wouldn't even give 1 star!! Had booked VIP hospitality tickets for Damac vs Al Nassr 22nd April fixture. Paid 500 SAR per ticket and had a receipt to reflect this. Tickets were sent to my brother in laws phone saying we had only paid 92 SAR per ticket and consequently we were not allowed into hospitality and sent to ordinary stadium seats. Totally ruined everything for all of us especially my young son. Got nowhere with customer service. Totally disgusting!! OK PART 2!So now Grintahub are replying to our WhatsApp discussion in Arabic or whatever it is even though I've requested replies in English! Strange how you can publicly reply in English to my Trustpilot review for the world to see promising to investigate but your customer service WhatsApp between just us is conveniently in a language I don't understand. I have provided the information you need now where is my refund?I have already given the details on the WhatsApp conversation. I can't reply on Trustpilot, only add to the review and Order number is 1126494. No option to reply directly to you on the Trustpilot emails I keep receiving either!PART 4!!!STOP SENDING ME THE SAME REPLY! YOU HAVE THE ORDER NUMBER NOW PROCESS THE REFUND!!Part 5You have all the information. Process the refund and stop messing me around!!!
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A ticket exchange and resale platform that provides users with a secure and seamless experience for buying and selling tickets to a diverse range of entertainment, sports, and concert events.
