I have sold my ticket to Barcelona FC vs Athletic Club in the Supercopa de España Cup, played in Saudi Arabia, through "Grinta Hub" by 109 SAR. although, I have purchased it from the official website for 150 SAR.The match was on 8 Jan 2025 and as per the website, I should receive my money after 7 working days, which is at maybe around19 Jan 2025. Since 19 Jan 2025 I've been following up with the team regarding the amount and they keep giving me ridiculous reasons and also foggy assurance, one of the customer service employees has promised me that the amount will be sent in a couple of hours, which obviously didn't.Finally, after continuous follow up and struggle with this website, I've received an amount on 04 March 2025, which is almost two months of my due date. AND HERE IS THE SURPRISE, the amount was less than what I should've received, ideally it's 110 SAR, minus the transfer amount which is 10 SAR, I should've received around 90 SAR. However, I've received 57 SAR. ( I don't care about the amount, it's a matter of principle, I don't like to be played like that)I've been contacting them since then with no response. so in summary, they tortured me for two months and I had to follow up with them every week, and then they sent me a wrong amount and ghosted me.Basically, at this point I would classify this website as a criminal fraud organization.Would not recommend any human being to deal with this website, they are thieves.
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A ticket exchange and resale platform that provides users with a secure and seamless experience for buying and selling tickets to a diverse range of entertainment, sports, and concert events.
