Got a tool from them. used less than 45 mins. From the first minute, got so hot would physically burn your hand. Then they tried stealing money from me. Then lied to try and cover it upCORRESPOJNDENCE WITH THE BETTER BUSINESS BUREAU I am rejecting this response because:Finally, the Company did refund my money. Does not change the fact they have, and will steal from their customers. FACT, they are COMPLUSIVE LIARS to try and save face. They tried to send me the SAME EXACT COPY AND PASTE reply THREE TIMES. While they LOVE to lie and stete tool had a lot of use, COMPLUSIVE LIARS to try and save face from STEALINBG from customers, this tool had ZERO wear. Was less than 3 weeks old and used in totality less than 45 minutes. They try to list a tensioner as non functional so not able to test. FACT, that part was NON FUNCTIONING when tool was sent, causing the issue. NOT WEAR. Bottom line, THEY STEAL FROM THEIR CUSTOKMERS IF THEY CAN AND THEY LIE TO TRY AND RUN COVER WHEN CAUGHT,I thank the BBB for their assistance in this matter and getting my money returned. However I ask that this be added to complaint so other possible customers can view and see the dishonesty of this companySincerely,Greg Johnson
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Grizzly Industrial®, Inc. is a national retail and internet company providing a wide variety of high-quality woodworking and metalworking machinery, power tools, hand tools and accessories. By selling directly to end users we provide the best quality ...
