Poor customer service. Very unresponsive supervisors. Wanted to purchase knife grinder with three sets of belts. Needed to use a gift card, eBay (Grizzly own store) was cheaper price, lower taxes, free shipping, but couldn’t use gift card. Supervisor unable to match their own price. Supervisor too busy to make change. Customer service person had loud dog barking and said she couldn’t do anything and that it did not seem fair.
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Grizzly Industrial®, Inc. is a national retail and internet company providing a wide variety of high-quality woodworking and metalworking machinery, power tools, hand tools and accessories. By selling directly to end users we provide the best quality ...