I started as a FREE member and after few months decided to paid for the Lifetime Platinum Membership, but it wasn't updated in the system. Now, when I enter the platform they are transferring me to a promotional page to get upgraded. It has been 3 months since I was contacting the support team and they don't know how to fix the issue! Therefore for 3 months, I couldn't update the events on my site! I am very disappointed! Now they said that perhaps the problem is because I created 2 accounts, but the reality is that I DID not create a second account, I just upgraded from FREE to Lifetime Premium Account.
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