I've been using Groove for a couple of years, and overall it's a solid platform. The customer service, especially, is top-notch. One of the CSRs, Varnita, answered all my questions quickly and accurately.Like with all platforms, there's a learning curve, and sometimes the user experience leaves something to be desired. But Groove is constantly improving, so I'm confident it will get easier and easier to use in the future.
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