I purchased my Rise Recliner chair in July 2025. It cost £5k but after a think about it I decided not to proceed with purchase but was talked into proceeding when price was dropped to £3k. When it arrived unknown to me the back rest cushions were put in back to front and the neck support didn’t do much. After-sales came and sorted the cushions. The representative said that a credit for the the neck support be forth coming - it wasn’t. To be honest I don’t find the chair at all comfortable ! Today, my controller went faulty and although the chair is under guarantee Customer Service responded by putting a replacement in the post for my husband to fit - personally not happy because husband is Registered Partally Sighted (too proud to decline their request but he says he’ll do his best) - once done I’ve decided to sell the chair on. Costly Lesson Learned.
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Grosvenor Mobility provide a wide range of riser recliner chairs and adjustable beds: hand-crafted in the UK, 5-year warranty, free home demonstration, VAT exempt, 100% Customer Satisfaction.
Because "Everyone Deserves Comfort"
