My Mum and Dad bought rise and recline chairs from this company. The chair for my Dad is ok but the chair for my Mum is totally unsuitable. I could see as soon as I looked at it that the seat depth is far too long for her hip to knee measurements. However, the company have been out to look at it twice and they say it's correct so what can you do? The final letter they sent earlier this year says they are unable to make any further adjustments. Therefore she is stuck with an uncomfortable chair that hurts the back of her legs and is thousands out of pocket. Very sad for an 89 year old lady.Thanks for your response but the issue is that the chair is too big for her so fixing the motor will not resolve the problem
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Grosvenor Mobility provide a wide range of riser recliner chairs and adjustable beds: hand-crafted in the UK, 5-year warranty, free home demonstration, VAT exempt, 100% Customer Satisfaction.
Because "Everyone Deserves Comfort"
