groundsguys.com

1.7
1.7 Based on 21 reviews

The Grounds Guys is a full-service grounds care, lawn care, and landscaping company serving commercial and residential customers. Call today for a free estimate!...

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Vicente
I live off the Red Rock exit

My name is Carmela Ortiz I live off the Red Rock exit. I have lived here for a little over a year with my family. I walk my two Dobermans over off Resource Drive due to many have fears of my dogs due to there size and breed. I have walked them in this area since we’ve moved here with not one issue until today. As I rounded the corner of Resource Drive I seen three gentleman standing on the sidewalk with blowers and weed whackers from this company at this point in probably a good 30 feet from these gentleman and I asked if they could please step aside so my 5year old daughter, myself and my two dogs may walk by without an issue. Two of three of the men stepped off the sidewalk walk and one refused to move until we got closer. The two kind gentleman turned off the engines so we could walk by and of course the one whom was about to be a problem did not. As we are approaching closer I asked again if this man could move. Instead of being kind and just moving; he created an issue. Immediately he started bad mouthing my animals stating he “hoped they would bite him so he could sue me” called me a “stupid b*tch”. By this time I’m approaching the trailer and he stepped onto the trailer. Engine is now being revved by this man almost to an antagonizing demeanor. I am passing the front of the truck at this time trying to ignore this very rude man. When he exits the trailer behind me, he is still revving his engine to his weed whacker walking after me “stating come here stupid b*tch I want your dogs to bite me”. My dogs, of course at this point because they are being followed, and antagonize are getting very riled up are starting to lunge at the gentleman walking after me with the weedwhacker, saying foul things to me in front of my five-year-old daughter who at this point is starting to cry because she is getting so scared. Although I called and pleaded my case and spoke to the owner, Frank. He did absolutely nothing not even an apology to me or my husband stated He had spoken with that gentleman, and according to him, he had a different story of what happened. Of course he would What kind of sick man chases a pregnant woman and her five-year-old daughter just trying to walk peacefully as they do almost every other day if not everyday in that area. Once I explained to Frank that I have a recording of this gentleman in the foul language, she was using to me in front of my daughter, he asked if he could be sent a copy, which I replied, of course. Then explain to him that I had already made a police report sent a copy over to the police department. Unfortunately, because this is the first incident, Reno PD is not able to do very much. Unless this issue happens more than once. As I’m in the middle of explaining this He begins to grow irritated with me And begins to talk loudly over me. At this point I explained to him that this call is also being recorded on my end. Love that feature with iPhone by the way. Once that came out of my mouth, he disconnected the call. This company may provide very great landscaping services, however to treat a woman and her child like this it should be unacceptable and the owner doesn’t seem to care in any way shape or form maybe use a more local company with better family values

1
Date of experience: Oct 05, 2025

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Business Details

  • The Grounds Guys is a full-service grounds care, lawn care, and landscaping company serving commercial and residential customers. Call today for a free estimate!

  • language https://groundsguys.com

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