VW Chelmsford Group1 is teh worst on customer services I have ever seen. Not once have we had a positive experience.Last week we brought in our VW for a simple service. Nobody ever called back to say when car ready. I have called numerous times the dealership and nobody ever answered at all.When went next day to collect teh car I was only give the invoice for the additional brake fluid but noting on the service carried out. I had to ask for it again and although on a service plan I was given an invoice showing I will have to pay over £ 200.Thankfully last service on the plan and will never go across this dealer ever again.
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