I strongly advise against purchasing from this company. I was sold a defective vehicle that began having issues on day one. If it weren’t for the warranty I purchased, I’d be in serious trouble right now. I bought a luxury car, but for the past two years, it has been nothing but constant problems, costing me money and time, and causing endless frustration. Dealing with this has been the worst experience I’ve ever had in any service-related industry. When I tried to file a complaint, the complaints department sent me a generic response, failed to properly investigate my issue, and didn’t even have the courtesy to call me. It’s no surprise their staff turnover is so high and they’re closing stores. I'm now trying to get help from Motor and Finance Ombudsman as someone needs to take responsibility.
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