I posted on TrustPilot 6 days ago about no response to a complaint concerning an outstanding repair and safety issue. The reply posted on Trust pilot from Group 1 main office 2 days ago to the posting gave an assurance I would be contacted by Group 1 Chester. So far no reach out received and I’ve had to leave a message that I’m supposed to be getting a call from them ….is this a serious commercial concern?
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Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
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