I was generally very satisfied with my recent visit to your dealership. I dropped off my vehicle at 8:00 AM, and by 1:00 PM it was fully ready for collection — washed, the key battery replaced, and all the documentation prepared in a clear and efficient manner.Receptionist served an excellent coffee, which added a pleasant customer-experience touchpoint to the visit. Jonathan was very supportive in helping me set up a new prepaid service plan, providing clear guidance and a professional end-to-end approach.And the small Lexus gift was a truly thoughtful surprise — thank you for that. Overall, the service delivered was timely, customer-centric, and aligned with the premium standards associated with the Lexus brand.
Claim your business profile now and gain access to all features and respond to customer reviews.
Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
See more
