Not a great experience at Norwich Skoda. 8 month old approved Skoda Superb was very keenly priced - but that's where the positives stop. Car was dirty inside and out on pick-up - "issues with valeters" was the excuse. After a few weeks a dangerously repaired tyre deflated rapidly when the plug fell out - AA recovery said it never should have passed a PDI. After getting Skoda UK involved the dealership reluctantly paid for a new tyre.Two weeks later - oil level checked before a trip to Spain after owning the car for a few weeks - barely touching the bottom of the dipstick. The oil obviously hadn't been checked prior to delivery. Dealer didn't reply to an email about this - complete radio silence. Car didn't use a drop of oil on its 3000 mile trip to Spain, either.
Claim your business profile now and gain access to all features and respond to customer reviews.
Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
See more
