Fantastic service start to finish, Max in Sales and Alan head of Audi Hatfield were fantastic and made this as seamless an experience as it could be. Max especially in person and via email whenever he contacted me he put my mind at ease especially as it was my first purchase here. Unfortunately, the after-care service, not so good, a lot of chasing needed from the customer end via email and phone, best to visit in person as others have said this is not always convenient.
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Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
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