group1auto.co.uk

3.7
3.7 Based on 160 reviews

Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK. Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excell...

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Rude, Disrespectfull & Unprofessional

GROUP 1 RESPONSE - AFTERCARE RESPONSE SHOWN BELOW - I NEVER COMPLAINED THE SUSPENSION WAS FAULTY OR ABOUT THE WARRANTY EITHERWe have responded on several occasions to you regarding your car.There is no fault with the suspension, you were not mis sold and despite you contacting several motoring journalists we will not be responding to you any further. your complaints have now become vexatious, and accusations of dishonesty are completely unfounded.Should you have any warranty issues with your car they can be dealt with at any Audi dealer in the UK but Cheshire oaks will no longer deal with you as your constant false accusations towards us have led to a complete breakdown in our relationship. Should you be unhappy with this full and final response please reach out to the motoring ombudsman who will advise you if your rights and how to proceed. The details of the ombudsman are below Scott walkerHead of business

1
Date of experience: Oct 09, 2025

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Business Details

  • Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.

    Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
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  • language https://www.group1auto.co.uk

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