Continued delay and still no response from the “customer service” email provided by Group 1 after many weeks. Next step will be the Motor Ombudsman as this level of service is unacceptable particularly when it relates to an Audi identified issue months ago.
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Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
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