I would not recommend Group 1 Hemel Hempstead for servicing. I had booked in for a first service today as a wait job (was given an online estimate of 2 hours when I booked). I dropped the keys off in a drop box for servicing after checking in for the servicing and waited....After 2 hours (when the service should almost be completed)a member of staff comes over and says they booked my job in as a collect job and that I would need to wait "hours" beyond the time I had already waited. I told them what I thought and won't be back . Understand now why Hamilton left for Ferrari...
Claim your business profile now and gain access to all features and respond to customer reviews.
Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
See more
