I truly regret getting the VW ID4. I had only 3 needs for my motability car one of the only things I asked was the ability to have the heated seats pre-turn on, not only is this not possible but there is so much the car cannot do.The ID4 cannot turn on the heated seat or remember anything about the drivers preferences. Everything is like a complete stranger is getting in to the car for the first time.The car makes up its own speed limits and breaks dangerously even on motorways if it spots a side road with a different speed.The car and my home charging port do not work together to charge at a schedule I have set. They did at first, but then I had to make a longer journey and charged the car to 100% and since then the car, the VW app and the home charger all fight each other for control.I tried calling here to see if I could make an appointment for them to help me fix this and was told someone would call me back - that was a month ago.I know I am not the only person with this charging issue as the online forums are full of people trying to resolve it, but no-one has found a solution to share with the group.
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Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
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