From start to finish, my experience has been extremely poor. I’ve had to repeatedly chase by email with little to no meaningful response, and almost three months later, the issues with my vehicle are still unresolved. The lack of communication, ownership, and urgency has been incredibly disappointing. I would not recommend the Chester Jaguar Land Rover branch to anyone based on the service I have received
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Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
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