“Purchased an Audi SQ5 on 25 Oct 2025. Within 10 days, multiple faults occurred (tracker immobilisation, suspension fault, bulb warning). Audi Lowestoft initially accepted refund under Consumer Rights Act 2015, then withdrew. Still awaiting collection/refund. Documented evidence available.”
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Group 1 Automotive is an international automotive retailer group, with over 114 stores and 20 brands represented across the UK.
Customer service is our number one priority, and our highly skilled teams are dedicated to providing our customers with excellent service at all times. If you are looking for a brand new or used car or van, we are here to make your purchase and ownership journey enjoyable and convenient. Our Aftersales care ensures complete peace of mind, with approved servicing, repairs and body work carried out by our expert team of technicians using only genuine parts.
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