Avoid Glentworth Hall and Group RetreatsI recently stayed at Glentworth Hall with my family, and I cannot recommend this property or the service from Group Retreats. We paid thousands for what turned out to be an extremely disappointing experience.* Property Condition: The house was in poor shape. The showers were electric (likely for cost-saving) with very low pressure, and the water temperature was unpredictable—ranging from scalding to freezing within seconds.* Unresponsive Caretaker: We reached out for help regarding these issues, but the caretaker ignored our requests. Despite promises of assistance, no help ever arrived.* Unjustified Damage Charges: After we left, we received an email from Group Retreats claiming they were keeping our £2,000 deposit for damage. The issues they listed (such as a broken piano and cigarette burns on a sofa) were either pre-existing or unfounded. We provided evidence, including proof that the sofa already had a burn mark, but our concerns were ignored.* Poor Service and Accountability: Group Retreats refused to take responsibility for the state of the property or address our concerns properly.In short, I would not recommend this property to anyone, and I highly advise looking elsewhere for a better experience. There are certainly better properties and companies that offer much higher standards of service.I would give no stars if I could!
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Group Retreats provides large-group high-end accommodation in unique and beautiful country houses.
Recognising that large groups often struggle to find appropriate accommodation and that luxury housing for such groups was in short supply, we set out to find the perfect country homes for our customers to enjoy.
Our vision is not only to provide your group with a comfortable stay, but to give you an unforgettable experience of staying in a quintessential English country home. You will discover unique settings for a family break, corporate function or a milestone celebration; which you can enjoy in your own way.
Typically, our properties are large historic listed buildings with extensive grounds and beautiful gardens. Swimming pools and spas are features in most of our places, along with games rooms packed with snooker, pool and other games. Our properties are generally in quiet, isolated locations, surrounded by countryside – perfect for exploring.
At Group Retreats we can help you plan an unforgettable trip.See more
