I came to know about growplex through a youtuber. I ordered the vitafoam and the roller. When I noticed I hadn't received the items after a couple of weeks I emailed in. I got a reply VERY quickly saying for international orders it takes 14 to 21 days which I hadn't been aware of, so I gave it more time.The foam arrived fine but the roller was marked as delivered but I hadn't received it. I emailed again and they advised to check with family etc but to get back in contact if it definitely isn't there. It wasn't so I emailed again and I got a quick response saying they will send another one out.I was pretty impressed I didn't have to push it or argue and they didn't expect me to get in contact with the courier (which in my experience is always a waste of time!).A few days later the package turned up! I emailed again and said they finally delivered it so they didn't need to send another one iut. I've had issues with Evri before claiming they've delivered stuff when they haven't so it was more a courier problem than a company problem. They said they would raise it with them anyway.I personally found the service really good. I think if you're not from the US you just have to remember it will take much longer and order well in advance of when you need it.
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