GS Workwear & Tools is an operating unit of Goldstar Leisure Ltd. You'll find the limited entity at Companies House and it's Goldstar that you'll need to sue if the need arises.Shame on me for not taking more notice of the absolute absence of identifying information or any telephone numbers on the GS website. In my defence I contacted GS by email before I placed an order to discover which courier it would use and I received a swift and helpful response, which also invited me to pay more money to upgrade to 24 hour delivery in the event I placed an order.I did place a trial order on 10th October 2025 and paid for 24 hour delivery, and haven't received anything. I sent four emails to GS today and just received automated responses stating GS' short working hours and week and telling me it prides itself on its customer service; it really doesn't.I cancelled the order and took the precaution of sending a pre- action protocol email in case I don't receive a full refund promptly and need to initiate recovery proceedings at the County Court.That might seem gratuitous, but bear in mind that GS hasn't done what it undertook to do and hasn't communicated with me and effectively can't be contacted.I don't understand how anyone could give one of the few positive reviews of GS that are on Trustpilot. Disbelieve them, believe the one star reviews and avoid this shower like the plague.In retrospect Goldstar Leisure Ltd. has tried hard to hide itself when operating as GS Workwear and Tools and that tells me everything I need to know about its directors.
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