As a plus-size woman I am grateful for the 2x sizing in as many pieces as you can especially those with Generous sizing (it helps as I am 3X.I like clothing to be loose. I have had to return several 2x pieces with generous sizing because the upper section between shoulder blades is too small. I now have to look at the sketches instead of photos to be sure the arm holes are more like kimono style so it will hopefully fit. The return process works just fine with the return slip attached to packing slip. Customer service has always been gracious and helpful. Love the designs, the colors and that I can mix and match the pieces from year to year. You can build a wardrobe to keep.
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