The decline in this company clearly ongoing - still they churn out the catalogues filled with the colours and hefty price tags- I know by know that in ordering I’m taking a huge risk which might well cost me in time and money navigating their appalling returns / collection arrangements. My daughter treated me at Christmas - yet again sizing wide of the mark and designs and material worse than ever .They are an arrogant bunch who continue to source the cheapest fabrics from all corners of the world - the substantial fabrics and attention to detail no longer part of the story and Customer Service as bad as it gets . On a positive note I began paying attention to their sketches intheir catalogues of basic pattern used….it triggered an interest in making my own quirky clothes at a fraction of the price . I found myself a sewing group so no longer need to take those risks on purchasing from this company who treat customers with contempt
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