gudrunsjoden.com

2.6
2.6 Based on 143 reviews

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Muriel Kelly
After Placing 24 Orders in a Year GS Throws Customer Away w/Horrible Customer Service!

Purchased two pair of shoes as a gift for a friend. After 3 weeks of not receiving them I looked at tracking and they still showed the package was overseas. I’m in the US. I had to go out and purchase a replacement gift because her birthday was in a couple days. I receive the GS order last night, 25 days later. Too late. I went to return them and found out they were final sale which I didn’t notice. They refused to even give me a credit and were flip and condescending. They blamed UPS instead of taking ownership. I complained on one of their many advertisments in the comment section, warning people their order could take almost a month to receive and my comment was deleted. Notice they don’t allow reviews on their website. Easy to stay in business when you just delete and silence any complaints. I will never trust this company nor will I support their bloviated self-impressed words with empty actions. Way to run a business GS. You must be rolling in dough like a pirate to throw away loyal customers. At least you won’t get my dough anymore. Maybe Gudrun Sjödén herself is too busy to notice what’s happening to her company. The reviews offsite aren’t so hot. Sad!

1
Date of experience: Feb 19, 2022

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