I was extremely disappointed by level of customer service. I ordered a pair of fingerless gloves after 5.30pm on 17th December as a Christmas present. I realised I had ordered the wrong pair and emailed 5 mins later to cancel order and ordered the correct pair. I received an email the next day to say that it was too late to cancel first order - both items had been shipped from Sweden. Today, I received one pair. I have received notification that second pair will not arrive until 29th December. Both, apparently, shipped at same time. I see that I will have £10 deducted from refund unless I pay for return postage to Sweden, despite the fact that you have a UK store. I will never order you again. I also see that gloves have been reduced by 25% since I placed the order, just 6 days ago.
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