Placed an order in the sale, and had a charge for postage taken from my credit card 24 hours later. Complained and was told to refuse the parcel. Decided to give in and live with it, but the teal blue slub cotton dress I'd ordered arrived muddy dark green, made of some light (viscose?) fabric without a slub in sight. They're giving me a complete refund which is a joke as it'll cost me a tenner to send it back!! Never again...
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