Have ordered online and purchased from store in NYC. Online shipments arrive within a week, which I find totally acceptable. Shipping is free. Staff at NYC store is friendly and knowledgeable. I love the colors and patterns and the fact that the design team uses the same colors (or coordinating/complimentary) for many years so you can buy new items that work with older items. Quality is good on the tops, dresses, leggings, sweaters, and coats. Boots are extremely well made and comfortable. I have never purchased the pants. I like that the styles, colors, and patterns are different from run of the mill clothing you see in department stores.
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